Searching the CDR support portal

The support portal has hundreds of articles, about the Consumer Data Standards and other aspects of the CDR.

You can search it to find the answers to your questions.

For example, if you have no idea what I mean by the CDR, you can look it up.
Just type "cdr" in the search box.

The result is all the articles that contain the word "cdr" in the title, the text, or in a label.

Every article in the support portal is about the CDR, and many of them mention that term. You get a lot of results.
The trick is to search for a more specific term. CDR is a three letter acronym, or TLA, and the Consumer Data Right has a lot of them.

The support portal has a Glossary that aims to define all the TLAs and other special terms, including CDR. Try searching for "glossary".

Glossary is the first result in the list, and it appears in the pop-down box because it has a title matching the search.  Click on the Glossary link.

Scroll down to the CDR definition, or use browser search for "CDR".

There you have it. CDR means Consumer Data Right.

You could have searched for "TLA". As it turns out, there are only two articles containing that term, and this is one of them.

Most of the support portal articles answer questions from participants about the CDS. Search for terms exactly as they're used in the CDS and you'll probably get better results. Make sure you spell the APIs and fields as they appear in the standards.

For example, search for "depositRate" (8 results), not "deposit Rate" (72 results) or "depositsRate" (0 results).

When a participant asks a new question of general interest, and our subject matter experts provide a good answer, we create an article in our FAQ (Frequently Asked Question) section. This is how the majority of support portal articles are created. 

It's well worth searching the support portal before trying other methods of enquiry. You may find your answer immediately.