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[ARCHIVE] Interpretation of Direct Debits Follow

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7 comments

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    Jakub Vozarik

    Jarryd James Bligh - just wanted to clarify one thing with regards to direct debits (both in Direct Debits and Transaction API context)

     

    From DH perspective, are these meant to be purely debit transactions, i.e. customer has asked another party to debit the account with us? Or are we also meant to include direct debits where the customer has set up a direct debit on our side to debit other bank's account, in which case it would be a credit on the account on our side? 

    Thanks

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    Jarryd

    Hi Jakub Vozarik,

     

    Thanks for the question - it should only be represented on the Payer side (ie. the person paying the money), not the Payee side (ie. the Merchant).

     

    Regards.

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    Alex Histon

    Hi Jarryd,

    Sorry to hijack thread, but wondering about internal direct debits - assuming these are also to be included?. E.g. payments on a home loan with Bank A are paid via direct debit from the customer's deposit account at Bank A. Thanks, Alex

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    Jakub Vozarik

    Hi Jarryd - just wanted to follow up on Alex Histon question. Might be a good idea to define a convention on this as it seems "direct debits" has a different interpretation for individual DHs?

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    Jarryd

    Alex Histon and Jakub Vozarik - received this question and now getting an answer. Apologies for the lateness of the reply.

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    Jarryd

    Hi Alex Histon and Jakub Vozarik

    Direct Debits normally cover situations where a direct debit is made from an account from another account holder (for instance, regular payments for a gym membership).  These are normally done via BECS or directly if both parties are customers of the same institution.

    This is very different to regular repayments scheduled by the bank for home loan or credit card payments.  These would normally be represented either in account details or in the scheduled payments end points.

    It is, however, at the discretion of the Bank how they represent these items to align with how they would represent these types of payments in other channels.\

    Hope that helps.

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    Jarryd

    Hi all,

    Added the following knowledge article to cover these comments: https://cdr-support.zendesk.com/hc/en-us/articles/900004393806-External-vs-Internal-Direct-Debits

    Thanks,
    -Jarryd

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