Archived 2024.02.18. See CDS, commonOrganisation schema
Question
What is meant by the agentRole
field (found under commonOrganisation) ? Is this referring to the job title of the individual or is it their account relationship type, e.g. signatory, business owner etc?
Answer
The agentRole
is a free form text field to be populated by the Data Holder and is meant to indicate the capacity that the individual is operating when sharing the data of the organisation. Whatever role or function would be shown in your digital channels would be appropriate. A reasonable default value would be fine if such a field is not routinely captured.
Comments
3 comments
Only a small difference, but this article states -
but the Standards state -
Wouldn't it be better to be consistent for unknown values?
By reasonable default, would that be 'Account owner' or 'Secondary user' for example?
I understand the intention may have been to provide something more like a job title, but not all data holders would have that.
Could we have a convention or further guidance on how this was intended to be used by a data recipient?
Hi Nils,
Thanks for the question, "Unspecified" would be considered a reasonable default, although banks may use other default labels for different agent roles depending on their implementation.
Regards.
Just a follow-up on this question and answer - after the posted the above answer, we have received some feedback requesting further clarity:
The team have reviewed this and it's not defined by the Standards. The field is a text field allowing for free form text entry. The roles should be what the bank currently supports in their existing digital banking channels.
The examples provided would be what was expected noting that different banks may have different classifications and role types.
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