How to develop a consumer-friendly CDR Policy (video from Web Directions)
Hi all,
Rob Hale and I had the pleasure of speaking at Web Directions a couple of weeks back. We spoke about how RAB used the Better Disclosure Toolkit to create the CDR Policy. Reckon it'll be interesting and useful.
Here's a short summary and access to the recording: https://medium.com/greater-than-experience-design/why-your-t-cs-are-the-gateway-to-greater-trust-760cbdc10cb9
Hope everyone is well. Enjoy the break :)
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