ACCC Regulatory Guidance
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Activity overview
Latest activity by ACCC Regulatory Guidance-
ACCC Regulatory Guidance created an article,
Recording and reporting on CDR consumer complaints
Introduction This knowledge article provides guidance on the meaning of ‘CDR consumer complaint’ and how records of complaints should be kept and maintained, and reported under rules 9.3 and 9.4 of...
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ACCC Regulatory Guidance created an article,
Clear self-reporting of CDR compliance gaps
Background: Self-reporting implementation gaps The purpose of this article is to provide guidance to data holders about the ACCC’s expectations regarding information provided about compliance gaps ...
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ACCC Regulatory Guidance created an article,
Consumer data requests and related reporting requirements for ADRs
The term consumer data request is defined in rules 3.3, 4.4 and 4.7A of the CDR Rules as a request to disclose some or all of the CDR data that is the subject of a relevant consent and can be colle...
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ACCC Regulatory Guidance created an article,
[ARCHIVE] Energy Data Holders with Consumer Data Sharing Obligations Commencing 1 November
Note: This article is out of date and has been archived. For up to date information on the energy retailers active for consumer data sharing, please visit the CDR Find a Provider page. You can als...
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ACCC Regulatory Guidance created an article,
Clarification of specific Data Quality obligations
This article was updated on 26 June 2023 to align with changes made to the ACCC's Compliance Guide for Data Holders in the Banking sectorto clarify that 'in digital form' should be interpreted to h...
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ACCC Regulatory Guidance created an article,
Information to be included in an ADR report for ADRs that are CDR representative principals
An ADR must prepare reports in accordance with rule 9.4(2) of the CDR Rules. If the ADR is a CDR representative principal, it must also prepare a report for each CDR representative with which it ha...
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ACCC Regulatory Guidance created an article,
Rule 4.28 Notification requirements | Frequency of notifications to account holders in relation to secondary users
The ACCC has revised its guidance on the notification obligation for data holders under rule 4.28. Treasury previously consulted on proposed changes to rule 4.28 as part of its consultation on ex...
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ACCC Regulatory Guidance created an article,
Managing implementation change – Data holder obligations
Data holders are required to meet technical requirements as part of participation in the CDR. This includes designing their technology solutions to incorporate the consumer authorisation process. T...
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ACCC Regulatory Guidance created an article,
Data sharing from statutory trust accounts
Question Is information about interest rates and payments associated with a statutory trust account (STA) product required to be shared under CDR? Answer Background on STA products An STA is a trus...
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ACCC Regulatory Guidance created an article,
Consent continuity and transfer of ADR Software Products
Under the CDR Rules, certain categories of consents are given by consumers to accredited persons (including affiliates) or CDR representatives. The CDR Rules do not provide for these consents to be...