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ACCC Regulatory Guidance

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  • When is a new software product required?

    A ‘software product’ is the software used by an accredited data recipient (ADR) or CDR representative to collect a CDR consumer’s CDR data so it can provide the consumer with a service. The ACCC do...

  • Documentation error: legal_entity_id and legal_entity_name listed as not modifiable in registry standard SSA definition

    Question The new optional 'legal_entity_id' and 'legal_entity_name' fields are listed as not updatable in the SSA definition in the Dynamic Client Registration section of the new v1.3.0 standard. I...

  • [ARCHIVE] Information to be included in an ADR report for ADRs that are CDR representative principals

    This article is out of date and has been archived. For the most up-to-date information, please refer to Guidance for accredited data recipients on completing biannual reporting forms under rule 9....

  • Guidance for accredited data recipients on completing biannual reporting forms under rule 9.4

    An accredited data recipient (ADR) is required to report a range of key metrics to the ACCC under rule 9.4 of the Competition and Consumer (Consumer Data Right) Rules 2020 (Cth) (CDR Rules). The sa...

  • Certificate installation

    Question I’ve been issued with test certificates but I can’t install them. How can I install my test certificates? Answer Broadly, the participant’s secrets manager component is responsible for key...

  • Overseas entities acting as CDR representatives

    Summary An overseas entity can be registered as a CDR representative under the CDR rules. CDR data may be disclosed to an overseas CDR representative where one of the exceptions to the prohibition ...

  • Note on privacy safeguard 11

    What is privacy safeguard 11 and what does it require of data holders? Privacy safeguard 11 (section 56EN of the Competition and Consumer Act) relates to the quality of data and the steps data hold...

  • Information to be provided about joint account authorisations

    The CDR rules require data holders to provide information about authorisations associated with a joint account to joint account holders: R 4A.13(1)(c) requires the details of authorisations “that ...

  • Reporting on refusal for authorisation

    Question Are data holders required to report on instances where they refuse to ask for authorisation? Answer Only refusals to disclose CDR data are required to be reported on under rule 9.4; refus...

  • Reporting on Denial of Service attack

    Question For reporting on the number of refusals to disclose product data, would this include refusing to disclose due to a Denial of Service (DoS) attack? Answer We expect data holders to report ...