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ACCC Regulatory Guidance

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  • Approach to disclosure of consumer data: white label products

    The following guidance clarifies consumer data sharing obligations in respect of white label products. It also contains information on how data holders will be able to approach the ACCC about regis...

  • Note on privacy safeguard 11

    What is privacy safeguard 11 and what does it require of data holders? Privacy safeguard 11 (section 56EN of the Competition and Consumer Act) relates to the quality of data and the steps data hold...

  • Testing tools

    Question Does or will the ACCC recommend a specific testing tool? Answer The ACCC acknowledges that it is likely participants will use tools to support their testing activities, such as internally ...

  • Time frames for conformance testing

    Question How long will it take for me to complete conformance testing? Answer The ACCC expects that it will take 1-30 days for a participant to complete conformance testing. However, this is depend...

  • Conformance Test Suite test cases

    Question Do I need to complete all Conformance Test Suite (CTS) test cases? Answer Typically, participants need to successfully complete all test cases. However, if a participant believes some of t...

  • Evidence of testing activity

    Question Do I need to provide evidence to the ACCC of internal testing activity? Answer During the on-boarding process, the ACCC will not ask for evidence of prior testing efforts. However, evidenc...

  • Testing requirements

    Question What are the testing requirements for data holders and data recipients? Answer Participants are responsible for ensuring their solutions meet all requirements for participation in the ecos...

  • [ARCHIVE] Withdrawal of authorisation

    Archived 2022-09-09 and content moved to CDS Guide, Authorisation and Consent. Question If a consumer withdraws their authorisation directly with a Data Holder (DH)(in writing or perhaps via phone)...

  • Special provisions for multiple signatory joint accounts

    Question Is there any special provision for multiple signatory joint accounts (many to sign) , either in phasing or behaviour ? Joint accounts can be either:  1-to-Sign: Anyone with 'transact' per...

  • [ARCHIVE] Consumer Data Right (CDR) test approach for new and existing data holders and data recipients

    This article is out of date and has been archived. For the most up-to-date information on CDR conformance testing, please refer to the Conformance testing section of the CDR website information ma...