Making a help request

To make a help request, click one of the Make a help request links in the portal, or follow this link:

• Make a help request

When you make a help request, you raise an issue in our support portal. Our Subject Matter Experts (SMEs) answer your questions. The SMEs are the people who create the CDS and CX standards and guidelines, so you can be sure that the response is knowledgeable and accurate. 

The CDR Support Portal manages help requests, and also provides a large and growing knowledge base. When help requests are asked and answered, our engagement team creates FAQ (Frequently Asked Questions) articles based on the question and answer. 

If you ask a good question of general interest, you're helping not only yourself, but all participants in the CDR.