FAQ
Frequently Asked Questions captured from various channels in the Consumer Data Right regime
Product Comparator Tool
General
- What is the Australian Competition and Consumer Commission (ACCC’s) role?
- What is the Office of the Australian Information Commissioner (OAIC’s) role?
- What is the Treasury’s role?
- How do I access the Consumer Data Standards (CDS) GitHub?
- How will the Consumer Data Right (CDR) be regulated?
- How did the Consumer Data Right (CDR) and Open Banking (OB) come about?
Register
On-boarding
- Is there guidance on how ADIs test their Data Holder solutions and are other Data Holders sharing information on this?
- Does on-boarding cover both accredited data recipients and data holders?
- How long will the on-boarding process take?
- What agreements are part of on-boarding to the Consumer Data Right?
- What steps are involved in the on-boarding process?
- When can new data holders register and start the on-boarding process?
Consumer Experience
- Pending Status in Consent flow
- One Time Password (OTP)
- Expected CX Behaviour for Closed Accounts
- Consumer Dashboard channel access
- Ongoing Consumer Experience resources for Joint Account Management
- Consent flow: handling selection from multiple profiles
Errors
- Incorrect Page Parameter Response
- 404 Not Found not found
- Error response codes for x-v version headers
- Teapot Error Code
- No x-min-v Header Provided
- Blocked Requests
Standards
- Pending and Posted Transaction duplication
- Maximum traffic for Data Holder brands
- Consent with no attached accounts
- Availability measurement
- FAPI-RW certification conformance tests
- Definition of 'status' and how health check status can be determined?
Rules
- Wholesale Products
- Reporting Period for Product Reference Data (PRD)
- Consumer access to copies of records
- Clarification of a participant's internal dispute resolution process
- What is on-boarding?
- Data Sovereignty Requirements