FAQ
Frequently Asked Questions captured from various channels in the Consumer Data Right regime
Accreditation
Product Comparator Tool
General
- Direct request service standards
- Security breach and fraud notification
- Data Recipient Requirements
- Assurance reports for accreditation
- Registered Data Holders and Data Recipients
- Measuring availability metrics
Register
- What is the difference between 'Withdrawing' and 'Invalidating' consent for an ADR with the status of Suspended and Inactive?
- Client Registration
- Data holder registration resources
- Notifying non-registered data recipients of a planned outage
- Performance Requirements for CDR Register Endpoints
- How often does the CDR Register poll GET Metrics?
On-boarding
- Is there guidance on how ADIs test their Data Holder solutions and are other Data Holders sharing information on this?
- Does on-boarding cover both accredited data recipients and data holders?
- How long will the on-boarding process take?
- Is a CDR sandbox available?
- Sharing product reference data
- What agreements are part of on-boarding to the Consumer Data Right?
Consumer Experience
- Clarification on Data holder providing link to CDR policy
- Pending Status in Consent flow
- One Time Password (OTP)
- Expected CX Behaviour for Closed Accounts
- Consumer Dashboard channel access
- Re-authorisation and the CX Guidelines
Errors
- Incorrect Page Parameter Response
- 404 Not Found not found
- Error response codes for x-v version headers
- Teapot Error Code
- No x-min-v Header Provided
- Blocked Requests
Standards
- Clarification on CommonPAFAddress localityName field
- Pending and Posted Transaction Status
- Banking Product Lending Rate
- Clarification on closing an account
- CORS support with access-control-expose-headers
- Clarification of Term Deposit - Lodgement Date
Rules
- WAF records
- Concurrent consent
- Phasing for introduction of Consumer Data Right in banking
- Liability for disclosed data
- Offline accounts
- Holding Day definition