Joint Accounts DOMS periods

Question

In the CDR Rules, Part 4A Joint Accounts, 4A.6 Obligation to provide disclosure option management service, point (8) says:

The service must be in accordance with the data standards.

However, 4A.8, (2) point (f) suggests that the period is up to the DH.

Would that give a consistent Consumer experience?

Answer

Note 5.14 in the joint account guidance published in May 2022 states that:

The specified period of time should be consistent with time limits that apply to the data holder’s equivalent non-CDR services and requests.

As such, the expectation is that this would be a consistent consumer experience based on their existing experiences with that data holder.