In the CDR Rules, Part 4A Joint Accounts, 4A.6 Obligation to provide disclosure option management service, point (8) says:
The service must be in accordance with the data standards.
However, 4A.8, (2) point (f) suggests that the period is up to the DH.
Would that give a consistent Consumer experience?
Note 5.14 in the joint account guidance published in May 2022 states that:
The specified period of time should be consistent with time limits that apply to the data holder’s equivalent non-CDR services and requests.
As such, the expectation is that this would be a consistent consumer experience based on their existing experiences with that data holder.
Please sign in to leave a comment.