FAQ
<p>Frequently Asked Questions captured from various channels in the Consumer Data Right regime</p> <h3>Important notice</h3><p>The information in this portal is for general guidance only and is current as at the date of publication. It does not constitute legal or other professional advice, and should not be relied on as a statement of the law in any jurisdiction. Because it is intended only as a general guide, it may contain generalisations. You should obtain professional advice if you have any specific concern. </p><p>We have made every reasonable effort to provide current and accurate information, but do not make any guarantees regarding the accuracy, currency or completeness of that information.</p>
Standards
- Sharing required and voluntary consumer data
- Passing additional payment detail for Get Agreed Payment Schedule
- Get Product and Get Product Detail versioning
- Support for retrieving bulk transaction details
- isOwned flag in the context of business data sharing.
- Is x-v header mandatory or optional?
Rules
- When is an account set up in such a way that it can be accessed online?
- Non-bank lender data holders with CDR data sharing obligations
- Data sharing from statutory trust accounts
- Sharing data outside Data Holder sector
- CDR consumers using services provided through an offline method
- Closed joint accounts
Consumer Experience
- Business nominated representative consents
- No additional Consent Flow Terms and Conditions permitted
- Privacy Safeguard 5 - dates on the consumer dashboards
- ADR actions on DH status change
- Joint Accounts DOMS periods
- Joint accounts with different notification status in the same authorisation
General
- Articles changed in last 31 days
- Power of Attorney (POA) CDR guidance
- Data Holder onboarding process
- Articles changed in last 7 days
- Direct request service standards
- Security breach and fraud notification
Testing
- Will I have to retest through CTS after activation on the CDR ecosystem?
- Can a Provider perform data collection on behalf of a Principal where consent arrangement is not established from its own software product?
- Environment to connect to CTS
- Data Recipient unavailability back-off pattern
- How can I use Phase 1 tests?
- Are there any CTS restrictions?
Register
- [ARCHIVE] CDR Register revoked ADR with Inactive product
- Documentation error: legal_entity_id and legal_entity_name listed as not modifiable in registry standard SSA definition
- Backoff patterns
- Access to the Conformance Testing Suite
- What is the difference between 'Withdrawing' and 'Invalidating' consent for an ADR with the status of Suspended and Inactive?
- Notifying non-registered data recipients of a planned outage