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Welcome to the Consumer Data Right Support Portal

Check out our guides, browse through our FAQs, and post your own questions for Support.

New to the Consumer Data Right? We’ll help you understand the Rules and Standards. Learn more

  1. Consumer Data Standards Australia
  2. FAQ
  3. Rules

Rules

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  • Data Loss Prevention as an Accredited Data User
  • Direct-to-Consumer Access: Frequently Asked Questions
  • ACCC PRD Phase 2 compliance date
  • Note on privacy safeguard 11
  • Special provisions for multiple signatory joint accounts
  • Consent on closed accounts
  • WAF records
  • Concurrent consent
  • Withdrawal of authorisation
  • Blacklisting ADRs
  • Phasing for introduction of Consumer Data Right in banking
  • Liability for disclosed data
  • Offline accounts
  • Holding Day definition
  • Phasing for white label products
  • Alternative channel to withdrawing consent
  • Extending an arrangement when it is expired or revoked
  • Joint Account Guidance: Account and Transaction Data Clarification
  • Internet banking and accessibility requirements
  • Derived data as CDR data
  • Data sharing for payment plans and hardship accounts
  • Conditions on Accreditation
  • Sharing data on joint accounts
  • What’s new in November 2020?
  • Wholesale Products
  • Reporting Period for Product Reference Data (PRD)
  • Consumer access to copies of records
  • Clarification of a participant's internal dispute resolution process
  • What is on-boarding?
  • Data Sovereignty Requirements
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