Consumer Experience
- Displaying one-off consents on Data Holder dashboard
- WCAG conformance levels
- Data holder dashboards – disclosure on consent
- Date for collection of consumer historical data
- Displaying ADR numbers in the consent flow, CDR Receipt and CDR Policy
- Account editing ability
- User visibility of the profile scope
- Clarification on Data holder providing link to CDR policy
- Pending Status in Consent flow
- One Time Password (OTP)
- Expected CX Behaviour for Closed Accounts
- Consumer Dashboard channel access
- Re-authorisation and the CX Guidelines
- Privacy Safeguard 10 and CX Guidelines
- Ongoing Consumer Experience resources for Joint Account Management
- Consent flow: handling selection from multiple profiles
- How prescriptive are the Consumer Experience Guideline?
- Browser Support
- Authorisation Screens
- Clarification required on Unavailable Accounts in Consent Workflow