[ARCHIVE] Data latency limits

Archived 2023.08.11. Content moved to Guidance on data latency

Question

When a transaction is made, what is a tolerable delay to show the transaction in the API response?  

Answer

In November 2020 there is no standard or non-functional requirement with regard to data latency (ie. how up to date data should be). Instead, the requirement for data presented via a CDR Banking API should be commensurate to data presented via other primary digital channels.

Refer https://consumerdatastandardsaustralia.github.io/standards/#data-latency

For example, for a Bank that provides a mobile application as their primary digital experience, a balance presented via a CDR Banking API should be the same as the balance presented through the mobile application.

The ACCC will monitor complaints concerning data latency issues. If the ACCC notices any trends in the complaints data, the ACCC and DSB may consider changes to the CDR Rules and Standards.